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Our Store Policies

We want your shopping experience at the Super Outlet Mall to be pleasant in every way! For a clear understanding of our services, please review our policies for the following sections:

Payment Methods   |   Shipping   |   Sales Tax   |   Availability & Returns   |   Security & Privacy


Accepted Payment Methods


Most orders are processed through PayPal's secure server, regardless of your payment method: MasterCard, VISA, American Express, Discover, PayPal, or bank draft.

Don't have a PayPal account? No problem! You don't need one, but before you pay by credit card, you should view a sample payment page to locate the link you'll need to click during checkout.


  • Payment processed same day.
  • No account or signup required.
  • All transactions performed on secure server.
Don't want to pay right now? Ask us to E-Bill you instead. You'll receive an email with a link to a secure payment page.
We also accept money orders purchased from the United States Post Office. To avoid counterfeits, we do not accept money orders from other vendors.




Shipping & Handling
Areas Covered   |   Time Required  |  Rates

Shipping Areas Covered
We ship primarily to the continental United States. Delivery to Hawaii, Alaska, and Canada is limited to Quick Order products. To find these products, simply type QUICKSHIP in the search box or click here.



Click map to view delivery areas.

Delivery Time
The time required to process your order varies with every product. Each product detail includes estimated processing time and shipping methods that apply to that particular product.

To estimate when your order will arrive, see the product details, then add the time to process your order with shipping time that is based on the method you select (ie., Standard, Expedited, or Express).

For products that require more processing time, selecting a faster delivery method does not significantly reduce the delivery time.

For products with the Quick Order option, 24-hour processing is available for an additional $5.00 fee. For more information, see our Quick Order policy.


Shipping Rates
Shipping cost is based on the total weight of your order and the delivery method you select. You can view our shipping rates or wait until checkout and click on the shipping estimate link.



Product Returns, Refunds & Damages
All orders are subject to product availability. In the event that your order cannot be filled, you will receive a prompt, full refund.

Before returning any product, you must contact us for an RMA number. We accept any product returned in its original packaging for up to 30 days from the date of shipment.

We charge a 15-20% restocking fee for most returned items but if a product was found to be defective, a refund or replacement will be issued.


Important: If damage or loss occurs during shipment, please save the original packaging and contact us immediately!


30-Day Satisfaction Guarantee
We aim to please! Your complete satisfaction is our commitment to you.
If you have questions about your order or need clarification, our response
is swift, clear and accurate. A real person will communicate with you; we don't
send automated replies!


Sales Tax
We are required to collect state and local sales tax for all deliveries to Florida. Delivery to any other state is tax-exempt except for certain items delivered from non-Florida warehouses. For example, items from the World of Products catalog are subject to California sales tax; items from Maxim are subject to Texas sales tax.



Security & Privacy
We are committed to protecting your privacy. During checkout, your credit card and billing information is encrypted on PayPal's site using SSL (Secure Sockets Layer), the Internet standard for secure commerce transactions. You can tell that you have entered the secure area when the URL begins with 'https' instead of 'http.'

Our shopping cart uses cookies to store your selections, but they do not contain any personal information and are cleared when you check out.

We will not sell or disclose any information that identifies you to a third party without your prior consent. We do not sell, trade, or rent your personal information to others.

We may use the information we collect to periodically notify you about special offers. If you would rather not receive this information, you can send an email with "unsubscribe" in the subject line and you will be removed promptly from any further offers.

For more details, please view our complete Privacy Policy.



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Certified iSafeSite Member Shop safely with tips from 		OnGuard Online! i-SAFE is the leading educator in online 		safety. Symantec® Norton Safe Web has rated our site free from threats and a protected environment for safe online shopping.
Our cart provides reliable and sophisticated shopping online. We accept MasterCard, VISA, American Express, Discover, electronic checks, PayPal, Switch/Solo Debit cards, and U.S. Postal Service money 	orders. Our shopping cart is certified by PayPal for integration with their payment solutions. View our privacy policies.
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Super Outlet Mall - 840 Silver Springs Terrace NW, Port Charlotte FL 33948-3744


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